Returns & Exchanges
At Echelon, we stand behind the quality of our performance gear and offer a 30-day window for returns or exchanges on all unused equipment. We want to ensure you have the right tools to reach your peak potential, so if your purchase doesn't meet your expectations, we are here to help.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Pack Your Gear
Securely place the items in their original packaging, ensuring all tags are attached and the equipment is in its original, unworn condition.
Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing